Terms & Conditions

Terms & Conditions - the basics

Payment for packages must be paid in full before or at first appointment.

We accept the following payment methods: Mastercard credit & debit cards Visa credit & debit cards.

All treatments that make up an individual Package must be completed within the time frame stated.  For example a Six month Package must be completed within 6 months of the first treatment. 

Everything will be done to ensure that a purchaser can use the all treatments in the package prior to Expiry Date. However, if an appointment cannot be agreed upon then the purchaser forfeits the package.

Failure to give 24 hours notice will result in the loss of that treatment should it have been fully paid for as part of a package or single treatment or the loss of any deposit paid.

Payments for courses are only refundable for medical reasons. Any refund will be calculated by deducting the value of the number of treatments used multiplied by the price for a single treatment from the amount paid. Non-attended appointments not cancelled within terms will count as a treatment used.

The late arrival time may result in reduced treatment time or the loss of an appointment.

You shall advise Aloha Medspa of all relevant medical details prior to each treatment. Aloha Medspa will not be held liable for any damage because you failed to disclose such information. 

Depending on treatment some swelling, redness, and/or bruising may occur but should subside within 24 to 48 hours. 

In the event of any dispute, the decision of Aloha Medspa is final.

Aloha Medspa reserves the right to amend or supplement these terms and conditions from time to time. Any changes will be posted on this page and/or on other pages of this Site.

Returns/Refunds of a package:

All package sales are final and non-refundable.

Please direct any enquiries in relation to use of your Package to Aloha Medspa.